Pupil & Family

Hello everyone!! I’m Mrs Charles, Horsenden Primary School Pupil & Family Worker. I work 5 days week, Monday –Friday, and I have been in post since the beginning of September 2019. I have worked in Ealing for over 20 years with children and families and I am passionate about working with diverse groups.

I am based in the Inclusion Office on the first floor. This room is for Pupils, Parents, carers and families to use; this is a safe and secure environment. There is a parent notice board at the main entrance which will have all the latest information about what’s going on locally and forthcoming workshops.


Support for pupils on a 1:1 basis

  • Friendship issues/ bullying
  • Development of pupils self-esteem
  • Support pupils with social and emotional need
  • Modelling positive behaviour (mentoring)
  • Promotion of equality in and outside school


Support for parents, Carers and families

  • I listen, respect and appreciate issues I offer support and place to talk that is confidential and non-Judgemental
  • I signpost to other agencies in and around Ealing
  • Promotion of inclusion and equality
  • Parental workshops
  • 1:1 Counselling
  • Promotion of Health and well-being in and outside school


The Ealing Self-Help Directory is a resource for local people, their families and carers to find relevant groups that can provide support on physical and mental health issues, and related social needs. To access the website, click here


If you would like to have a chat or book an appointment then please contact me on 020 8422 5985 or via email admin@horsenden.ealing.sch.uk 

  Looking for something engaging to do with the family during the holidays? visit Day out with the Kids for ideas